WORKS/ NO.03
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Introduction of this task
Anfin expresses gratitude to its customers annually by creating engaging features that also help improve retention. "Xú Túi Mè" was launched to align with the Tết trend and received unexpectedly positive results.
Requirement
Reuse key elements from the previous campaign to quickly launch a feature. The objective was not prioritized at the time due to other urgent tasks my team was handling.
Highlight
The allocated budget was ** million VND without a clear objective. Fortunately, I only used 30% of the budget because of my game rules, while still attracting 3,000 users during the Tết period. As a result, revenue slightly increased and retention improved.
At that time, my team prioritized the other urgent tasks
USERS GOAL
During the Tết period, users tend to seek experiences that are exciting, practical, and potentially rewarding.
Many of Anfin’s users were already engaging with other apps running Tết campaigns, so they expected similar features in the Anfin app.
PRODUCT GOAL
Design a campaign that is not only exciting and engaging for users, but also contributes to increased retention and revenue for the company.
The game mechanics should be as simple as possible, following the principle: "easy to play, easy to earn."
Make efficient use of the allocated budget.
BUSINESS GOAL
Every year, Anfin launches a fun and engaging feature to express gratitude to users and strengthen brand awareness.
In this context, acquiring new users and improving retention are desirable additional outcomes.
TEAM PROCESS
Research & Design / Game mechanics
Research & Design / UI Design
Result / Tracking on production
3000+
Over 3,000 users joined the campaign during its run.
30%
Achieved positive results using only 30% of the budget.
100+
Over 100 new users completed the eKYC mission and became Anfin users.
Picture: Data report