WORKS/ NO.07
ISENSE
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Duration
6+ month
Status
Released
Domain
CRM
Year
2023
Services
Website

Bringing comparability to the flavor industry to ease collaboration, trade and the design of great tasting food.
Problem
The prior version did not fulfill the client's requirements. There were numerous concerns connected to both the UI and manufacturing. Lack of userflows, guidance, and direction. The database was also fairly disorganized.
Opportunities
We assisted the client in reorganizing the design file and suggested practical alternatives or suggestions to optimize production. Our developers assisted in the refracture, repair, and maintenance of certain faulty logical code.
DESIGN PROCESS
Empathize & analysis
Get requirement from clients, understand what they need
Leverage user behaviour data from client
Deep dive on the old version to understand the flow
Define
List out problems about UX flow, UI, organization,…
Check technical issues. Our developers access to the old code version to determine problems about logic, mapping, etc.
Documentation the all issues in the files for tracking
Ideate
New UI (design system, UI kít, template and style guide,…)
Modify some bad userflows
Propose new solutions and some suggestions to optimize product
UI Design
Create wireframe for new solutions, features,…
Re-design design system, add more style guide,…
Maintain consistency throughout the duration of project
Development
Propose the final UI to dev team
Delegate tasks and allocate resources for each features
Qualify output to ensure that production matches the UI design and the client's needs.
Maintenance
Weekly report
Present/prevent the ouput
Fixing based on the feedback
Q/A
MY ROLE
In this project, I assumed the roles of both Designer and Product Owner due to the absence of a business analyst in our team. Beyond designing visuals and establishing the design system, I spearheaded weekly client meetings. Responsibilities included:
Offering valuable suggestions to the client
Analyzing and translating client requirements from documentation to design files
Assigning tasks to individual development team members via Trello
Monitoring progress to ensure alignment with both my designs and client needs.
MY TEAM
WORKING EVIDENCES
OUTPUT
Because of confidentiality issues, I only show a summary of this project.